Privacy Policy

Overview

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Account information such as your name, email address, and organization details.
• Usage information related to how you interact with the platform, including logs and diagnostic data.
• Technical information such as IP address, device, and browser type for security and performance.

How We Use Information

• To provide, maintain, and improve the Portway platform.
• To secure the service, detect and prevent abuse or fraud.
• To provide support and communicate important updates.
• To comply with legal obligations.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data subject to applicable legal requirements.

Your Rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing.

Third-Party Services

We may use third-party providers (e.g., cloud hosting, analytics, payment processing) who process data on our behalf under appropriate safeguards.

Security

We implement administrative, technical, and physical measures to protect your data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this policy or our practices, please contact support through your account or your usual Portway support channel.